App Store Review Form

Indie developers, mobile product managers, and the support teams behind consumer apps all run into the same problem: unhappy users write public reviews, and happy users write nothing. This template gives both groups a better place to land. It collects a focused set of ratings and context in 2 to 3 minutes, so you hear about problems privately and can direct satisfied users toward the app stores.

Teams that put a buffer between users and the review page

A solo developer shipping weekly updates uses this form to check whether the latest build actually fixed what people complained about. A product manager on a larger app uses the same form to compare sentiment across releases, since the App Version dropdown separates people on the latest version from those still on a previous one. Support teams send it after closing a ticket, because a user who just got helped is the person most likely to hand out five stars when asked.

Three star scales, two dropdowns, and one open question

The form holds 8 fields on a single content page, with an ending page to wrap up. A required name and email give you someone to follow up with. Two dropdowns add context: App Version, with Latest, Previous, and Not sure as options, and Device, which covers iPhone, Android Phone, iPad, and Android Tablet. That pairing matters, because a performance complaint from an aging Android tablet means something different than one from a new iPhone.

The ratings do the heavy lifting. Users score Overall Rating, Ease of Use, and Performance on separate 5-star scales, all required, so you can tell whether a low average comes from confusing navigation or slow load times. The one optional field is an open text box asking "What do you like most?", which is where your future store quotes and testimonial material come from. Every label, option, and scale is editable, so you can reword the open question or add another in the editor.

Where the form actually meets your users

Most teams trigger it right after a moment of success: a completed task, a finished level, a resolved ticket. Share it as a direct link in a push notification or email, drop the embed snippet into your product site, or use the WordPress shortcode through the Uplup plugin. A QR code handles anything printed, like the insert card for a hardware companion app.

The template's recommended conversational mode shows one question at a time, which fits a phone screen far better than a long scrolling page. As responses arrive, per-question breakdowns show how each rating scale trends, and you can export everything to CSV or push submissions into other tools through webhooks and Zapier. The template sits on Uplup's free plan, so publishing it costs nothing.