Connect Omnisend to Uplup

How to connect

1. Log in to your Uplup brand dashboard and open Integrations in the left sidebar.
2. Find Omnisend in the Email & CRM section and click Connect.
3. Paste your API Key from Store Settings → Integrations & API → API Keys → Create API Key.
4. Click Test connection to check the credentials, then click Save. The integration is now active for every form and quiz in this brand.

What syncs to Omnisend

Email (subscribed to the email channel), first name and last name, added or updated as a contact in your Omnisend account. Phone numbers are not sent, because Omnisend only accepts them in international format with a country code.

When does the lead get sent?

Every time someone submits one of your Uplup forms or completes one of your quizzes, the lead is pushed to Omnisend within a few seconds. This is fire-and-forget — submissions still succeed even if Omnisend is temporarily unreachable, and every attempt is logged on your account so you can audit what was sent.

Both forms and quizzes

This integration works identically for forms (where the user fills in name and email directly) and quizzes (where the user reaches the Lead Capture page after answering questions). Uplup picks up the email, name, and phone fields automatically — no per-form configuration needed.

Troubleshooting

• Test connection returns an error. Double-check the API Key. If you regenerated keys recently, the old ones stop working immediately.
• Submission succeeded but lead didn’t appear in Omnisend. Confirm the form has both an email field and (for quizzes) a Lead Capture page that collects email. Without an email field, there’s nothing to send.

Disconnecting

Open the Omnisend integration in your Uplup Integrations page and click Disconnect. New submissions stop being sent to Omnisend immediately. Submissions already sent stay in Omnisend until you delete them there.